FAQs

On our 3 hour tours, we always stop at the restroom about 2 hours in to the event. We do not have an official bathroom break during our 2 hour tours. However, we have places along all of our routes for any emergency stop required. We have a modern and clean bathroom at our location to use before we leave.

Yes. We have a secure shop we lock before we leave for the tour.

Our tours last anywhere from 2.5 to 4.5 hours. However, the pace is always leisurely with multiple stops along the way.

We share a trail mix snack with our guests during the tour when we stop for a break. Typically, it’s a dried fruit and nut trail mix. If a guest needs the snack before our official stop, we are happy to share early! You are welcome to bring your own snack if you have common food allergies.

We may cancel a tour due to undesirable weather conditions. However, bad weather conditions must impact the scheduled route for BTA to cancel a tour. If rain is threatening a tour, we examine the radar for our route and duration and determine if it will be unsafe for our tour to roll. We will still roll if there is a chance of a “pop-up” shower or light drizzle in the forecast. In the event of a pop-up shower, we seek shelter and will resume the tour once the shower has passed. In the event BTA determines it is unsafe to roll, a full refund will be provided.

Guests need to be at least 4’8″ to be comfortable and safe on our bicycles. We use adult bikes to ensure that all guests are using comparable equipment.

We require that all guests are comfortable riding a bike and know how to OPERATE HAND BRAKES. It’s also best if guests know how to operate geared bikes, however we do provide coaching with the gears as the tour progresses. However, knowing how to operate hand brakes is mandatory.

Younger guests need to be skilled bike riders and a parent or guardian must accompany a youngster 14 years or younger. If your child is as young as 9 and as tall as 4’8″ and is a highly skilled bike rider, they are welcome on our tours. We recommend you call us directly to asses if your child will be safe on our tours since we do ride on city streets alongside traffic.

We pride ourselves in providing our guests with high-quality, well-maintained commuter bicycles. We also make sure that if we encounter a flat tire during a tour, we can change it inside of 7 minutes. If you would like to bring your own bike, you may, as long as you can change a flat inside of 7 minutes and you bring any and all equipment you may need to repair any mechanical problem that might arise during the event. There is no discount provided for bringing your own bike.

Our public tours generally range from 10-16 people. Our private or corporate events can reach up to 50 guests. Typically, we would split a group in to two parties once we have 20 guests for an event.

We do not recommend our public tours for any guests who have attention issues. However, we would be happy to plan a customized outing to ensure the route and event will be safe for your family members.

We love posting photos on our Facebook page and we invite you to “LIKE” us and download photos from our facebook page. We are also happy to take as many photos with your camera as you like on our tours. Just hand us the camera, we know what to do next!

If you are Healthy and Active, you should be able to complete the tour. “Elderly” is a relative term. We have had seniors on our tours as old as 78 and they have out cycled many of our 20 year old guests. Often we have altered the route for our “slower” guests and can escort guests to an attraction we will be visiting later if it becomes too challenging to bike the entire route — that way, they will still be able to start and finish with the group. Ideally, we want all our guests to be able to do the entire route, but we often make accommodations for our guests when it’s in their best interest. We also have electric bikes available for an additional fee if you need an extra boost on your tour.

You may be able to find free parking on Auburn Avenue or one of the surrounding streets. Valet parking is available at our location for $2 an hour. Our guests should anticipate needing approximately 4 hours of parking time ($8). Drivers will meet you upon your arrival to the Studioplex Lofts. Enter the 2-story courtyard and follow the signs to our location.

Only if you promise to send us the video!

You Betcha! Folks who live in the area seem to be the most surprised at how much fun the tours can be! They learn so much about Atlanta’s history and culture and see many areas they have never ventured to on their own! We’ve never had a “local” disappointed in our tours!

Sorry, pets are not allowed on tours unless they can ride quietly and comfortably in a backpack specifically designed for that purpose. We cannot provide any special accommodations along the tour for animals.